Shipping + Returns
SHIPPING
We’re proud of our quick processing & shipping times! Orders are processed and shipped out within 1-3 business days. During our travel show season please allow 3-5 days.
We use USPS ground advantage. Once your order ships, you’ll receive a tracking email with delivery updates. Please keep in mind that during peak times like holidays, there may be potential post office delays. If you need an order expedited, please email us at petalbayboutique@gmail.com and we will try to accommodate your request if possible.
Petal Bay Boutique is not responsible for delays caused by shipping carriers (UPS, FedEx, USPS) and has no recourse for refunds from the carriers. Expedited shipping fees are non-refundable in the event of such delays.
Packages are not insured- we cannot be liable for USPS guarantees. Please make sure you’re shipping to a secure location- we cannot be responsible for stolen packages.
RETURNS
Petal Bay Boutique offers exchanges or store credit, allowing you to keep shopping our fabulous fashion. Items must be unworn, unwashed, free from pet hair, free from any odor, and have tags attached.
Final sale items are not eligible for return. These items include sale items, jewelry, and gift cards.
If you believe there is an issue with your product, please email petalbayboutique@gmail.com